FAQ
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How fresh is the coffee?
All of our coffee is roasted weekly in Sacramento by Tío Charles himself. It is shipped the day it is roasted. This means your coffee is freshly roasted, no more than 12 days between roasting and sale.
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Do you offer whole bean or ground?
Both! Just select your preference when you order. If you’re not sure, we’re happy to help based on your brewing method.
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![A young woman with curly brown hair smiling and holding a transparent glass mug of coffee or tea, sitting indoors with a brick wall background.]()
What roast should I get?
Check out our quiz on our home page, or our Instagram for more information. In short, here are the flavor notes for each:
Colombian – citrus, red berry & caramel
Mexican – green apple & cinnamon
Brazilian – dark chocolate, toffee, toasted nuts
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![Open brown paper bag of roasted coffee beans on a white surface, with a lit candle and blurred baking dish in the background.]()
How long will my coffee last?
Coffee stays freshest for 2–3 weeks in our bags, just keep them sealed.
After that, store it in the freezer to extend freshness (but never the fridge!). You can use it right out to the freezer. -
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What are your shipping options?
Tulsa: We offer free local delivery within city limits, typically within 1–3 days.
Outside Tulsa: Flat-rate shipping via USPS. Orders are packed and shipped 1–2 days after your order.
You’ll get a tracking number as soon as it ships!
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Can I send coffee as a gift?
Absolutely! Add a note at checkout and we’ll include it in the package.
Order Return Policy:
We do not accept returns or exchanges for our products. Once the bag is sold, it can not be resold.